Applied Epic® is the world’s most widely used management platform. It allows you to manage and maintain a clear picture of your entire agency across all roles, locations and lines of business, including both P&C and benefits.
Our Applied Epic software is browser-native, so your team is able to easily access data, minimize software management and more quickly realize the value of new capabilities. Build your agency on a system that automates back-office operations, keeps your front office sales team connected, and integrates with customer service and insurer connectivity technologies.
Top 5 Key Benefits
- Give your P&C and Benefits brokers a single place to operate
- Empower your team to work from anywhere in a system they’ll love
- Work better with your insurer partners
- Meet your customers wherever they are
- Embrace technology with an open and flexible platform
Features/Capabilities of Applied Epic
Once you’ve accessed your Applied Epic login, the software’s vast array of capabilities will become evident. Here’s what you can expect from this agency management system:
- Integrated Benefits Management: Manage rates, coverages, and eligibility criteria efficiently.
- Process Management and Automation: Automate workflows for consistent business processes.
- Policy Management: Real-time access to policy information for quick and accurate services.
- Accounting: Integrated insurance-specific accounting for streamlined financial processes.
- Sales Automation and CRM: Track and forecast new business opportunities with ease.
- Market Access and Quoting: Reduce redundant data entry and provide efficient quoting.
- Reporting and Data Analytics: Obtain insights to enhance employee productivity.
- Omnichannel Customer Service: Provide flexibility for customers to interact with your agency.
- Insurer Connectivity: Automate data exchange with insurer partners to increase productivity.
Learn more about the system and other related agency management tools in Agency Height Shop.
Mobile application for insurance agents.
Online and mobile customer self-service technology.
Data analytics tool for insurance agents.
Applied Epic: New Trends and Update in 2024
As we move further into 2024, Applied Epic continues to evolve, introducing new updates:
1.Epic Dashboards General Release
In June 2024, Applied Epic released the epic dashboard where agents can gain insights into the performance of their active book of business over time with the Book of Business Trends dashboard.
What more:
- Explore data relevant to your job role with dashboards for four new personas: Accounting, Producer, Account Manager and IT/Operations Manager.
- Quickly link from your dashboard back to the customer’s specific policy, opportunity, or activity with embedded hyperlinks
2.Integration with Employee Navigator
This new feature streamlines the workflow between Applied Epic, Applied Benefits Designer, and Employee Navigator, offering a fully digitized quote-to-enroll process.
Applied Epic Management System Ratings and Reviews
Here the reviews and ratings for Applied Epic insurance agency management software collected from some of the top review platforms in the United States.
- Capterra:4.4 (87 reviews)
- Software Advice:4.2 (138 reviews)
- G2: 4.4 (894 reviews)
Customer feedback on Applied Epic agency management reviews highlights its overall success in delivering a solid digital presence for both employees and clients. Users have consistently appreciated the platform’s seamless applied epic customer service, which enhances both internal workflows and client interactions.
The system has been successful in providing the expected digital presence for both employees and clients, connecting the entire business with a single system and streamlining operations overall.
Pros and Cons of Applied Epic Management System
- User friendly
- Excellent customer service and support
- Easy to use reporting and task management system
- Unable to undo mistakes in accounting portion
- On-boarding and training can be arduous
- Reporting format is bit confusing
Applied Epic Pricing and Support
- Starting price: $1000.00 one time
- Free trial: Not Available
- Free version: Not Available
Contact Applied Systems for pricing details.
Final Thoughts: Is Applied Epic Right for Your Insurance Agency?
Applied Epic is an excellent choice for insurance agencies looking to streamline operations, improve customer service, and boost sales. With features like sales automation, process management, and integrated benefits, it connects all aspects of your business, allowing for seamless workflows and real-time insights.
Whether you’re a growing agency or an established firm, Applied Epic’s flexible platform helps you scale, optimize, and enhance both client relationships and internal efficiency. If you’re aiming to increase revenue and improve operations, it’s worth exploring what the Applied Epic portal has to offer.
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